shipping and delevery
YAt Stance Studio, we are committed to providing our customers with efficient, reliable shipping and delivery services. This policy outlines our procedures and expectations for the shipment of health-related products purchased through our website, stancestudio.in.
### 1. Order Processing Time
Orders are typically processed within 1-3 business days of receipt. Business days refer to Monday through Friday, excluding weekends and public holidays. Orders placed on weekends or public holidays will be processed on the next business day.
### 2. Shipping Methods
We offer the following shipping methods for our health products:
- Standard Shipping:
- Delivery Time: Usually takes 3-7 business days.
- Cost: Free for orders above ₹[insert threshold amount]. A flat fee of ₹[insert amount] applies to orders below this threshold.
- Express Shipping:
- Delivery Time: Usually takes 1-3 business days.
- Cost: A flat fee of ₹[insert amount] for all express orders.
### 3. Delivery Locations
We currently ship to addresses within [list any specific cities, states, or regions you currently cover]. Unfortunately, we do not ship to international addresses at this time. If you are located outside our designated delivery areas, please check back as we continue to expand our shipping capabilities.
### 4. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can track the shipment on our courier partner's website using the provided tracking number.
### 5. Order Changes and Cancellations
If you need to make changes to your order or cancel it, please contact us at [your contact email] as soon as possible. We can only modify or cancel orders that have not yet been processed. Once an order is in transit, we are unable to accommodate changes.
### 6. Missing or Damaged Products
If your order is lost or damaged during shipping, please contact us within 48 hours of the expected delivery date. We will work with our shipping partners to resolve the issue and provide a suitable solution, which may include a replacement or refund.
### 7. Delivery Issues
While we strive for timely delivery, certain factors may cause delays, including but not limited to:
- Weather conditions
- Natural disasters
- Shipping route changes
- Carrier issues
In the event of a delay, we will notify you via email as soon as we are made aware.
### 8. Returns and Refunds
For information regarding returns and refunds, please refer to our Return and Refund Policy, available [here](#).
### 9. Contact Us
If you have any questions or concerns regarding our shipping and delivery policy or your specific order, please contact us at:
Stance Studio
Email: stancestudio@gmail.com
Phone: 9417040373
Address: 1301,toer B, affinity greens, airport road ,zirakpur
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